Privacy Policy

Last Updated: 2026-08-21

Quick Privacy Overview

What we collect: Identity, payment details, device info, and gaming history.
Why we collect it: To manage accounts, process payments, and prevent fraud.
Who sees it: Only our internal staff and essential service providers.
How long we keep it: For the life of your account plus legal retention periods.
Your control: You can request access, correction, or deletion via our support team.

1. Introduction and Scope

Welcome to pesobet. This Privacy Policy describes how we handle your personal information when you use our platform. This policy applies exclusively to our services and our official website. It does not apply to third-party websites, external links, or services that you visit after leaving our platform, as those entities have their own separate privacy practices.

2. Personal Information We Collect

To provide a secure gaming environment, we collect the following categories of data:

Account and Identity Data

We collect basic registration details to create your account and ensure you meet the legal requirements to use our services.

Verification Documents

To comply with Know Your Customer (KYC) protocols, we may request government-issued identification to verify your age and identity.

Payment Data

Information required to process deposits and withdrawals is collected. This includes details necessary for our partner payment providers to execute transactions securely.

Gaming and Transaction Activity

We record your betting history, deposits, withdrawals, and game preferences to manage your account and detect irregular patterns.

Technical and Device Data

We automatically collect IP addresses, browser types, device identifiers, and operating system details to optimize performance and enhance security.

Support Communications

Records of your interactions with our support team are kept to resolve issues and improve our service quality.

3. How We Collect Data

Directly from you: Information provided during registration, KYC verification, and support requests.
Automatically: Data captured via cookies and server logs while you navigate the platform.
Service Providers: Information received from our partner payment and verification providers to confirm transaction success or identity validity.

4. Why We Use Your Data

We process your information for the following purposes:

Account Management: Creating and maintaining your user profile.
Financial Transactions: Processing your deposits and withdrawals.
Compliance: Verifying identity, age, and residency to prevent underage gambling.
Security: Detecting and preventing fraud, money laundering, and multi-accounting.
Personalization: Tailoring the user experience based on your activity.
Legal Obligations: Fulfilling requirements set by gambling operators' regulations in the Philippines.
Marketing: Sending promotional offers only if you have explicitly opted in.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

Essential Providers: Third-party partners who handle payment processing, identity verification, and technical hosting.
Legal Authorities: When required by applicable laws or valid legal requests to prevent crime or cooperate with regulatory bodies.

6. How We Protect Your Data

We implement rigorous security measures to safeguard your information:

Encryption: Use of industry-standard encryption for data in transit.
Access Control: Strict internal policies limiting data access to authorized personnel only.
Isolation: Payment sensitive data is handled through secure, isolated channels provided by our payment partners.
Monitoring: Continuous monitoring of system logs to detect and respond to unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and secure your session. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You have several rights regarding your personal data, which you can exercise by contacting our support team via the channels available on this site:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the removal of your data or transfer it to another service.
Objection & Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

Note: Even after account closure, we are required to retain certain information to comply with gambling regulations and anti-money laundering (AML) rules in the Philippines.

9. How Long We Retain Data

We keep your personal information for as long as your account remains active. Once an account is closed, we retain data only for the duration required by applicable law in the Philippines to meet legal, tax, or regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, the account will be terminated immediately and any funds will be handled according to our terms. Parents or guardians who suspect a minor is using the platform should report it immediately via our Support page.

11. Cross-Border Transfers

Some of our technical and service providers operate outside of the Philippines. By using our platform, you acknowledge that your data may be transferred to these regions. We ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed about how we handle your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through our official support channels. You can find all available contact methods on our Support page.